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Congratulations!! If you have made it to this
page, you are one of the clients that make it all worthwhile for us. We
hope that the information below is good value to you in running your
business or practice. |
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Virus, Spyware and Adware Tools:
Listed below are
"Online" tools as well as programs you can download and install that you can use to check your system for viruses and
spyware/adware. Each of the tools are different, so be sure to read and
follow the instructions carefully.
Remote Support:
DIY Fixes:
Try these if you are
game.
Self-Help/Diagnostic Tools:
Listed below are questions that our tech staff may commonly ask you. Click on
the link below each question and a small program will run that will help us help
you.
Sample Documentation:
Over the years we
have found that many simple problems have become major headaches because of a
lack of documentation. However as it seems most practice and business management
courses have little or no IT components, most managers are aware of what they
should have as documentation Listed below are sample/pro forma documents that
you may download and modify for your business or practice. We recommend that you
create and store two copies in four-ring A4 binders. One copy stays on-site for
the staff to access and another copy goes off-site to aid disaster recovery in
case of fire or theft.
Please note that
there is a common theme throughout all the documentation. All documentation
have:
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Company logo in
the header. It is important to view IT as an integral part of the business
or practice, not something pushed to side.
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Disclaimer for
Copyright, Intellectual Property and misuse in the header. A well thought IT
system can provide a competitive edge and how it all works should be
considered a valuable asset.
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Page number and
file name in the footer.
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Most
documentation has seven headings, trying to answer the logical questions of
:
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Summary
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What
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Where
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When
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How
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Why
Essential Downloads:
Virus News:
On-line Training Videos/Movies:
"Back
to Basics - Inside Your PC with Liz Miller". Brought to you by Australian PC World
Magazine. Visit their web site here ( www.pcworld.idg.com.au
)or SUBSCRIBE
to their excellent, informative magazine. This video is 48 Megabytes in size, 6
minutes long and uses Microsoft Windows Media Player version 9 or greater.
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