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TOPIC |
DETAILS |
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1st
AID for Small Business. |
A small first aid IT kit for all
small businesses and medical practices. Should save you time and money. |
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ADSL
Checklist.
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Issues to consider prior to installing ADSL.
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ADSL
Line Filters.
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How to connect your ADSL Line Filter.
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Anti-Virus
Measures #1.
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Great advice provided from BigPond on preventing
viruses.
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Anti-Virus
Measures #2.
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Great advice provided from
Microsoft on preventing viruses spread through Instant Messaging.
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Anti-Virus
Measures #3 - Conficker Virus.
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This page will test your system for the CONFICKER
virus.
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Backup
Tapes.
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Information on looking after your backup tapes.
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Broadband
For Health Howto Guide.
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Guide
on how to implement the "Broadband For Health" scheme at your
practice, developed by the General Practice Divisions of Victoria.
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Canon
Printers - Cleaning Print Heads
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Advice
on cleaning Canon print heads.
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Chain
Gang Issue #1
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August 2004 Newsletter, focusing on Warranties.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #2
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October
2004 Newsletter, focusing on Virus
and Trojan issues. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #3
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December 2004 Newsletter, focusing on
the dangers of Spyware and Adware. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #4
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February 2005 Newsletter, focusing on Computer Maintenance and Training. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #5
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April 2005 Newsletter, focusing on Software Licencing, Copyright and Piracy.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #6
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June 2005 Newsletter,
presenting more details on Warranties.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #7
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August
2005 Newsletter, focusing on Power Protection.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #8
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October
2005 Newsletter, E-mail Tip #1. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #9
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December
2005 Newsletter, Windows Tip #1. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #10
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February
2006 Newsletter, OpenOffice.org announcement. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #11
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April
2006 Newsletter, Broadband For Health information. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #12
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May
2006 Newsletter, Information on the author of the Blaster.B worm and AVG Free
for home users. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #13
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June
2006 Newsletter, A reminder on software copyright & licencing; more
information on free and open source software and data recovery. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #14
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September
2006 Newsletter, New services available from Landau and a focus on free
software. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #15 |
November
2006 Newsletter, Something different for those of your who have grown tired
on computer-geek-speak. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #17 |
December
2006 Newsletter, IT Planning and some Christmas Cheer. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #18 |
February
2007 Newsletter, Important notices for Medical Director and PracSoft users.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #19 |
April
2007 Newsletter, Our new address and contact details.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #20 |
May
2007 Newsletter, UPS installation tips.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #22 |
August
2007 Newsletter, Free Medical Dictionary and Terminology websites and
programs.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #23 |
September 2007 Newsletter, Introduction,
cleaning of computers, email security. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #24
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October 2007 Newsletter. Gavin Behrens
introduction, phishing. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #25
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November 2007 Newsletter. Scanning Medical
Records.. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #26
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December 2007 Newsletter. Christmas Cheer.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #27
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March 2008 Newsletter. 2007 Review. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #28
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August 2008 Newsletter. Dirty Computers. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #29
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September 2008 Newsletter. Anti-Virus Software.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #30
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October 2008 Newsletter. Testing your UPS.
Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #31
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November 2008 Newsletter. Testing your
Firewall. Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #32
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December 2008 Newsletter. "Done and
Dusted". Click
here to be added to our newsletter maillist.
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Chain
Gang Issue #33
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February 2009 Newsletter. Remote updates and maintenance. Click
here to be added to our newsletter maillist.
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CiceroUI
Error Message.
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How to resolve an error message with
"CiceroUIWndframe". This is the speech and handwriting module within Microsoft
Office XP. Thanks to Rob Burton of PRD Nationwide Realty for this one.
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Closing
an Open File.
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How to close a file that stays
"stuck" open.
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Console
Property Management Software and Windows XP SP Firewall.
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Console
errors with Windows XP SP2 Firewall. More information on Console can be found at
www.console.com.au .
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CTX Monitors.
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Common
problems and resolution flowchart.
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Connecting
an Octek 4200/5620 Series laptop to an external screen, TV or data projector.
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This information should apply to most data
projectors and laptops.
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"AVG Free".
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AVG Free: is commercial, single
home computer use only. Use of AVG Anti-Virus Free within any
organization or for commercial purposes is strictly prohibited. AVG
Anti-Virus Free is absolutely not for use with any type of OEM bundling
with SW, HW component or any service. Your use of AVG Anti-Virus Free
shall be in accordance with and is subject to the terms and conditions
set forth in the
AVG Anti-Virus Free License Agreement
that accompanies AVG Anti-Virus Free. |
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"Lightning" and "Sunbird"
Calendar Software. |
Lightning Calendar software turns Mozilla
Thunderbird Email software into a full blown calendar and tasks
organizer and for many people will replace Microsoft Outlook
entirely.
Sunbird Calendar is a stand-alone
calendar that also works very well. |
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"Open Office".
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OPENOFFICE. VERY GOOD alternative to
Microsoft Office with:
OpenOffice Writer = Microsoft Word
alternative
OpenOffice Calc = Microsoft Excel alternative
OpenOffice Impress = Microsoft PowerPoint alternative
OpenOffice Base = Microsoft Access alternative
Some refinement of settings needed to
match Microsoft Office; but once this is done, works like a charm. |
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"Photobie".
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PHOTOBIE. VERY GOOD Image editing
software |
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"PhotoFiltre".
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PHOTOFILTRE. VERY, VERY GOOD Image editing
software. Free to use for private, non-commercial use. |
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"Sofotex Medical Dictionary".
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Free medical dictionary. Free to use for private,
no feedback on how good it is yet. |
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GPCG
Computer Network Security Checklist. |
A checklist
developed by the General Practice Computing Group to help you ensure that
your computer network is secure, robust and well documented. You can
implement the checklist yourself or we will do it for you as a
fee-for-service. |
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Imaging
Print Dimensions |
A document listing out the
the Print Dimensions of preprinted paper of several Radiology and Medical Imaging companies
and how to set up the paper in Medical Director. |
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Inkjet
Printers. |
Answers to common questions about blocked print
heads, printing quality etc. |
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Internet Speed |
Some tools to help your
check your REAL Internet speed.
Optimum
Online Speed check PC
Pitstop Internet Connection Centre
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Kyocera
FS1020 Printer Comparison
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Total
Cost of Ownership (TCO) comparison of the
FS1020D Kyocera printer with its main
rivals. This includes Recommended Retail Price as at 30 Sep 2005 and ongoing
costs of toner etc.
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Kyocera
FS1920 Printer Comparison
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Total
Cost of Ownership (TCO) comparison of the Kyocera FS1920 printer with its main
rivals. This includes Recommended Retail Price as at 30 Sep 2005 and ongoing costs of
toner etc.
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Kyocera
Printer Toner Guide.
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Information
matching Kyocera printers to their respective toners.
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Medical Director
2.79b Patch.
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Information on what this patch addresses, taken
straight from Medical Director Web Site.
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Medical Director
2.81b Patch.
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Information on what this patch addresses, taken
straight from Medical Director Web Site.
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Medical Director
2.82 Update.
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Information on what this update addresses, taken
straight from Medical Director Web Site.
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Medical Director
2.82A Update.
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Information on what this patch addresses, taken
straight from the Health Communications Network E-mail Bulletin.
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Medical Director
Error Saving Templates.
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How to resolve
saving new or modified templates when the "Save As" button is grayed out.
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Medical Director
2.83 April 2005 Update.
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Information on what this scheduled
update addresses, taken
straight from the Health Communications Network E-mail Bulletin.
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Medical Director
2.83 April 2005 Known Issues as at 11 April 2005.
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Information on
known issues in this scheduled
update, taken
straight from the Health Communications Network website.
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Medical Director
2.83 "B" Patch.
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Information on what this patch addresses, taken
straight from the Health Communications Network E-mail Bulletin.
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Medical Director
2.84 "A" Patch.
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Information on what this patch addresses, taken
straight from the Health Communications Network website.
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Medical Director
3.91 Patch.
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Information on what this patch addresses, taken
straight from the Health Communications Network website.
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Medical Director
Downloading and Uploading files with a laptop.
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Medical Director 2.8x Error
Opening Adserver |
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This information on how to resolve a common error message that occurs when starting Medical Director "Error initializing Ad
Server" is stored in our "Valued Clients" section. If you are
an existing Landau client, please contact us for a user name and password.
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Medical Director 2.8x Update
Process |
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This information on how to undertake a Medical Director update is stored in our "Valued Clients" section. If
you are an existing Landau client, please contact us for a user name and password.
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Medical
Director 3 Letter.
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Open letter from Health Communication
Network on the progress of MD3 as at April 2005.
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Medical Director
3
Scanning #1
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Information
how to scan single page documents into the MD3 Holding Bay using an Avision A220
scanner. This is intended for clients for whom we have set-up the scanning
ourselves, as it uses our custom settings.
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Medical Director
3
Scanning #2
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Information
how to scan multiple page documents into the MD3 Holding Bay using an Avision
A220 scanner. This is intended for clients for whom we have set-up the scanning
ourselves, as it uses our custom settings.
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Medicare
Online Java Updates Issue.
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Explanation of Medicare Online and Java updates
issue..
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Medilink -
Printing a DB4 form on arrival.
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How to set up Medilink so
that it prints out a HIC DB4 form when the patient arrives.
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Medilink -
Clean up LOCK and NET files.
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How to clean up .NET and
.LCK files that may occur after a crash etc.
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Microsoft
Outlook 2000/XP - Using Plain Text only.
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Plain text e-mail
helps prevents the spread of viruses embedded within e-mails.
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Microsoft Outlook
2003/XP - Manual Backup |
A
method of backing up your Microsoft Outlook. |
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Microsoft
Office 2003 Editions.
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A summary of the different versions
and editions of Microsoft Office 2003, including retail, OEM and academic
options.
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Microsoft Outlook
2003/XP -
Enable Attachments |
By default, Microsoft Outlook XP/2003 6
disables attachments. Read this to learn how to enable attachments. |
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Microsoft Outlook
Express 6 - Adding an E-mail account
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How to manually add an
e-mail account to Outlook Express 6.
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Microsoft Outlook
Express 6 -
Enable Attachments
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By default, Microsoft Outlook Express 6
disables attachments. Read this to learn how to enable attachments.
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Microsoft Outlook
Express 6 - Password Protection
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How to
add a password to Outlook
Express E-mail.
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Microsoft Outlook
Express 6 - Password will not save
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How to stop Outlook
Express from keep asking you for the e-mail account password. And if this one
doesn't work, try
this one.
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Microsoft
Small Business Server 2000 Shared Fax Options. |
The
various options when sending a fax via SBS2000 SharedFax. |
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Microsoft
Windows Genuine Advantage Program. |
Latest information from Microsoft about
their Windows Genuine Advantage program as at 1 Oct 2008. |
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Microsoft
Windows NT / 2000 /2003 / XP - Checking RAM. |
Understanding the difference
between physical and virtual RAM helps identify performance issues. |
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Microsoft
Windows 2000 /2003 / XP - Check Disk and Defrag.
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Very
important tools for basic Windows and Hard Disk Drive troubleshooting.
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Mitsubishi LCD TFT Monitor Warranty |
Copy of the standard Mitsubishi three-year
warranty. |
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Modem "Not Present". |
From time to time Windows 2000 / XP seem to
loose connection to external serial modems. This is the first step to try
re-connecting the modem. |
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Nero
Updates. |
How to check your version of Nero software
and get the latest updates. |
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Network
is down. |
When the server is up, but one or more workstations
is down it most likely is your network cabling or network switch. |
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Networking
Basics. |
A very good guide
for small business with 5-20 Employees by Microsoft. Seven megabytes, so
it may take some time to download. |
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Removing
"Stuck" CDs from CD Drives. |
Step-by-step on how to
remove stuck Compact Disks from their drives. |
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Octek Computers/Towers. |
Common problems and resolution flowchart. |
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Octek
Warranty Labels |
Examples of Octek Warranty Labels.
 |
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On Off Switches.
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Where to find the On / Off switches on common pieces of hardware.
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PCAnywhere.
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How to use Symantec PCAnywhere for remote support.
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Phishing
with Phones.
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An
article on from Microsoft on the use of telephones for Phishing. Phishing is a form
of identity theft.
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Powerware 5115 Users Manual.
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Users Manual for Eaton Powerware 5115 series UPS
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Powerware 5110 UPS Warranty.
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How to lodge a warranty claim for a Powerware
5110 UPS.
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PracSoft
Fees Update.
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To undertake the six-monthly HIC fees update,
follow the directions provided from H.C.N. on this link to their website:
http://www.hcn.com.au/products/pracsoft/downloads.asp
Their technical support help desk is 1300 788 802
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PracSoft
& Medical Director Shortcut Keys.
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A list of all the shortcut keys in PracSoft and Medical
Director.
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PracSoft 3 - Recover Lost
Fees |
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This information on how to recover the fees within PracSoft 3 is stored in our "Valued Clients" section. If you are an
existing Landau client, please contact us for a user name and password. |
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PracSoft 3 & HIC Online
across a network |
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This information on how to setup multiple workstations with access to HIC Online is stored in our "Valued Clients" section. If you are an
existing Landau client, please contact us for a user name and password.
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PracSoft
3.X Manual Backup. |
How
to manually backup PracSoft version 3. |
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PracSoft
3.13 Update. |
Information on what this update addresses, taken
straight from Health Communications Network Mail List. |
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PracSoft
3.13 Re-transmitting a HIC Online claim. |
How
to re-transmit a claim previously sent to the HIC via HIC Online.. |
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PracSoft
3.4 Release Notes. |
What's hot with PracSoft 3.40 . |
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PracSoft
3.4 Build 159 patch Release Notes. |
Changes and Updates to PracSoft 3.40 build
159 patch. |
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PracSoft
3.4 Build 159 patch Installation Notes. |
Installation instructions for PracSoft 3.40
build 159 patch. |
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Pegasus
3.12 - Options for Automatic Replies.
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Pegasus 3.12 - Options
for Saving Sent E-mails.
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Saving
money on hardware #1.
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Ten
tips that may save you money on hardware.
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Screensaver
Shortcut.
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How to create a keyboard shortcut for your
screensaver.
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Selecting
a Digital Camera.
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Terms
that you may need to know when making your choice.
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Serial
Attached SCSI.
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An explanation of Serial Attached SCSI.
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Sola
305 Series UPS Alarms and Alerts.
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Extracted
from the Sola 305 series User's Manual.
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Sola
520 Series UPS Alarms and Alerts.
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Extracted
from the Sola 520 series User's Manual.
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Spyware
and Adware.
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What
is spyware and adware? What can you do about it? A great article from "The
Australian" newspaper.
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Spyware
and Adware protection.
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An
article from "The Australian" newspaper on spyware protection.
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Spyware
and Adware Software
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A
review from "The Australian" newspaper on Spyware Doctor and Microsoft
AntiSpyware.
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Spyware
and Adware "Bandits"
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An
article from "The Australian" newspaper on the people behind
Anti-Spyware software
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Stomp
Backup My PC - Check the backup.
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How to check your backup if
your are use "Stomp Backup MyPC" and a DVD-RW.
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System Questionnaire. |
A
questionnaire/survey to help document how your system is currently working. |
Patient Consent Form |
Patient Consent Form template.
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TightVNC
Client.
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How to
use the TightVNC Client software for best screen displays etc.
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TightVNC - Re-setting the password.
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This
information on how
to re-set the password in TightVNC is stored in our "Valued Clients" section. If you are an
existing Landau client, please contact us for a user name and password.
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TPG
Accounts.
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How to check up on
your account and print out duplicate copies of invoices etc.
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TPG
E-mail Autoresponders.
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How to set up an E-mail Autoresponder
for TPG clients.
Useful for you are away on holidays or changing e-mail address.
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Training
Questionnaire.
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A
quick form to help us develop the best possible training package for you.
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UPS
beeping.
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The Un-interruptible Power Supply may beep or buzz
when there are problems with the power or battery.
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UPS
installation.
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How to connect up
a UPS.
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VET Settings.
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Optional
settings for VET within a Medical Practice, based on our experience.
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Virus
Resolution - Using BitDefender.
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This
information on how
to detect and remove viruses using BitDefender is stored in our "Valued Clients" section. If you are an
existing Landau client, please contact us for a user name and password.
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Virus
Resolution - Using MacAfee FreeScan.
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This
information on how
to detect and remove viruses using McAfee FreeScan.
is stored in our "Valued Clients" section. If you are an
existing Landau client, please contact us for a user name and password.
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Warranty
and Support Contacts.
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Wireless Network Booster |
A graphic on how to connect a wireless network
booster. You must have a detachable antenna for this to work. |
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Windows
Explorer Views.
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How to change the way Windows Explorer looks
and use the different views.
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Windows
XP Firewall Monitoring.
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How
turn off Windows XP Personal Firewall monitoring.
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Windows
XP Automatic Updates Not Working #1.
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How turn off resolve one issue associated with Windows Updates.
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