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FAQs - Medical Director
 

Landau Technologies

 


Australian Owned


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Hardware FAQs Software FAQs

Refer to our Service Directory for full contact details for Medical Director.


Medical Director 2.79 b Patch?

Click here to open an Adobe Acrobat PDF file on the fixes included within the patch.


How do I check my version of Medical Director?

When Medical Director opens, on the top left hand side in the "Title Bar", the text will read "Medical Director 2.??". This is your version number.


How often is a Medical Director "File Repair Utility - FRU" required?

Experience has shown that running a MD FRU once a week as a minimum prevents many spurious errors from occurring.


What needs to be done to run a FRU?

Firstly, all servers and workstations must have MD closed completely.
Secondly, run a backup.
Upon completion of the FRU, open MD on the server. Once the indexing has been completed on the server, and not before, can MD be opened on any workstations.


Missing nutrition leaflets/patient handouts?

Firstly, check that Adobe Acrobat has been installed and registered.

Secondly, in MD, close all patient windows down and in turn, single-left-click on "Tools" - "Options" - "General". Single-left-click on "Reset all window columns to default width".



Other MD issues?

Other MD issues that we may be able to assist are undertaken by either telephone/ remote support or an on-site service call. Call or e-mail karen@landau.com.au for further assistance (Standard rates apply). Comprehensive training courses in the use and maintenance of Medical Director are also available.


Disclaimer:

Landau Technologies does not author software. All responsibilities with respect to the veracity, functionality and reliability of the software package belong to the software vendor; i.e. the company that owns the software copyright and also makes the money from the sale of the software package. 

The information presented within this web site is gleaned from our experience of dealing with a variety of software package. It is neither endorsed or assisted by the software vendors. Final resolution of any software issues remains the right and responsibility of the software vendor.

This part of our web site is still always under review and further construction, so please forgive any errors and omissions.